Return & Refund Policy

1. Cancellation Policy

• Order cancellations can be requested only within 24 hours of placing the order.
• Once the order has been processed or shipped, cancellations will not be accepted.
• We encourage customers to review order details carefully before placing the order.

2. Refund Policy

Eligibility for Refunds

Refunds are provided only if:

• The item received is damaged, defective, or different from what was ordered.
• Claims must be submitted with photo or video evidence within 3 days of delivery.
• No refunds for change of mind or buyer's remorse.

How Refunds Are Processed

• After we receive your return request and verify the issue, we will notify you of approval or rejection.
• Approved refunds will be processed within 7–15 working days through the original payment method.

Return Shipping

• For damaged/incorrect items, we may provide a prepaid return label or ask you to ship the item back securely.
• If the return is due to customer mistake, return shipping charges may be deducted from the refund.

3. Special Conditions for Antique & Collectible Items

• Due to the nature of antique, coins, and banknotes, only items that are truly damaged or incorrectly delivered are eligible for refunds.
• "Used or opened" collectibles will not be accepted for refund.

4. Contact for Claims

To request a refund or cancellation:

5. Final Notes

• All cancellation and refund rules are governed under the applicable laws of India.
• We reserve the right to modify this policy at any time; updates will be posted on this page.